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Accessibility

Venue access

Our Box Office is located in our main entrance foyer, accessible via a street-level ramp at the front of the building.

All of our screens are fully wheelchair accessible. Screens 1, 3 and 4 are served by a lift to the right of our Box Office from the main foyer, and Screen 2 is accessible by ramp to the left of the foyer. 

We have an accessible toilet on our Ground Floor to the left of the main entrance foyer, and another on the Second Floor just outside Screen 1.

Assistance dogs are welcome throughout the building, including our screens and Cafébars.

 

Captioned screenings (C)

Our film programme includes regular captioned screenings. Hard-of-hearing subtitles, or ‘closed captioning’, refers to subtitles specifically intended for people who are Deaf or hard of hearing. As well as reproducing dialogue in films, they describe every additional non-dialogue sound available to a hearing audience, e.g. “(sighs)” or “(door creaks)” and song lyrics. These subtitles are shown on-screen in specially advertised screenings, and are open to all.

 

Audio description (AD)

Audio description is commentary available on select films that aims to describe body language, expressions and movements to blind or partially sighted audience members, thereby offering additional information about the film through sound. We have with an in-house system that delivers audio description (AD) via headsets, which you can collect from our Box Office alongside your ticket. The audio description is available each time the selected film is shown and is undetectable to anyone not wearing a headset.

 

Facilities

Screens 1 and 2 are fitted with induction loops for customers using hearing aids - please switch your hearing aid to the T position. You can also use this facility at our Box Office.

Infra-red hearing support is available in all four of our screens - please ask a member of Box Office staff for assistance. 

If you have any access or mobility requirements that you would like to make our team aware of in advance of a screening or event, or just want to book a wheelchair space or accessible seat, please call our Box Office on 0115 952 6611.

 

Accessibility Statement for www.broadway.org.uk

Broadway Cinema is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards.

Measures to support accessibility

Broadway Cinema takes the following measures to ensure accessibility of www.broadway.org.uk:

  • Include accessibility as part of our mission statement.
  • Include accessibility throughout our internal policies.
  • Integrate accessibility into our procurement practices.
  • Provide continual accessibility training for our staff.

Conformance status

The Web Content Accessibility Guidelines (WCAG)<https://www.w3.org/WAI/standards-guidelines/wcag/> defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. www.broadway.org.uk is fully conformant with WCAG 2.1 level AA. Fully conformant means that the content fully conforms to the accessibility standard without any exceptions.

Feedback

We welcome your feedback on the accessibility of www.broadway.org.uk. Please let us know if you encounter accessibility barriers on www.broadway.org.uk:

Technical specifications

Accessibility of www.broadway.org.uk relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

  • HTML

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and alternatives

Despite our best efforts to ensure accessibility of www.broadway.org.uk, there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Known limitations for www.broadway.org.uk:

1. Official film trailers: Trailers may not contain captioned subtitles because we cannot guarantee the accessibility standards of third-party websites. We continue to monitor this and use official distributor trailers where available. Please visit the third party website and report this as an error.

Assessment approach

Broadway Cinema assessed the accessibility of www.broadway.org.uk by the following approaches:

  • Self-evaluation

Formal approval of this accessibility statement

This Accessibility Statement is approved by:

Broadway Cinema
Stewart Terry
Director of Marketing and Communications

Formal complaints

If you have any feedback regarding our accessibility statement, please contact our Director of Marketing and Communications at s.terry@broadway.org.uk

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